Contract Signing & Site Access Agreement
To ensure the security of our units and the safety of all tenants, we require a formal acknowledgement of our site rules.
Please review our Policies before proceeding to the digital signature.
- Sole Risk & Ownership: You warrant that you are the legal owner of the goods or are duly authorised to store them. All goods are stored entirely at your own risk, and Nelson’s accepts no liability for any loss, theft, or damage.
- Payment Schedule: All storage fees are payable in advance or on the first day of each storage period. It is your responsibility to ensure payments are made promptly, as Nelson’s does not ordinarily issue invoices or reminders, unless asked. Please set up a continuous 4 weekly standing order with your bank for your storage payments.
- Late Payment Charges: If payment is not received within 3 days of the due date, access to the site will be denied. If payment remains outstanding after 7 days, a late payment charge of £10 per week, per container, will be applied to the outstanding storage fees.
- Right to Deny Access & Dispose of Goods: In the event of outstanding sums, Nelson’s reserves the right to deny access to your unit and may apply an overlock. If payment remains outstanding for one calendar month following written notice, Nelson’s shall be entitled to sell or otherwise dispose of the stored goods in order to recover any debt owed.
- Prohibited Items: The storage of the following items is strictly prohibited: food, living creatures, combustible or flammable materials (including but not limited to gas, oil, and paint), firearms, explosives, and any illegal or stolen goods.
- High-Value Items: The storage of cash, jewellery, furs, legal documents (including deeds), paintings, and other valuable or irreplaceable items is expressly prohibited under this agreement.
- Insurance Requirement: It is recommended that your goods are adequately insured for their full replacement value at all times. Please note that Nelson’s does not provide insurance cover for stored items.
- Unit Security: You are solely responsible for supplying a suitable padlock and ensuring that your unit is securely locked at all times when not in use.
- Termination Notice: A minimum of 28 days’ written notice is required to terminate this agreement, unless otherwise agreed. Your deposit is refundable, subject to any reasonable deductions for cleaning or repairs. Prepaid storage fees are non-refundable. Photographic evidence of the container’s condition will be required prior to processing any deposit refund.
- Gate Security: The site gate must remain closed at all times. Users are required to ensure the gate is securely shut after each entry and exit.
By proceeding to the next step, you acknowledge that you have read, understood, and agree to be legally bound by these policies and the full Storage Agreement.
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